About Us at The LAST Factory
This is the factory where we first made LAST products 40 years ago and still make, mix and package them today. We are one block west of Lawrence Livermore National Laboratory and Sandia Laboratory. One block south is a winery, a brewery and a distillery and an hour west is San Francisco. It is a pretty darn good neighborhood. When you order online, we pack your order right here and get it off to the post office, usually the same day. We are not a retail store, however we encourage you to visit any of the excellent brick-and-mortar dealers who carry our products. And if you have a favorite local shop that does not carry LAST Factory products, let us know! If you think they are a great shop, then we would like to be there!
2011 Research Drive
Livermore, CA 94550-3803
You can learn more About Us here: The Team and Our Story.
We do our best to answer email promptly, sometimes it takes a few days to search out an answer and then acceptably type up a response. Every email gets read, once we sort past the flood of spam!
The general email is info at thelastfactory.com. If you want to get directly to one of us in the office, it is either Jeff or Christine at TheLastFactory.com.
(925) 449-9449
Customer Service
Contact us to check the status of an order, change or cancel an open order. The response email you received when you initially ordered contains the tracking number so you can keep an eye on your package’s progress. If that doesn’t get you the information you want, drop us an email or a call.
Our service hours are generally Monday-Friday 10:00 a.m. to 4:00 p.m. PST. You can reach us by phone or email.